Contact Us

Last updated: October 31, 2026

Thank you for visiting Burton.

If you have questions about snowboards, equipment compatibility, snow apparel sizing, winter sports accessories, an order, payment, shipping, return, refund, or any other customer service matter, please contact us using the information below.

Customer Support

Burton

Website: https://yardsteads.com/

Email: hallo@yardsteads.com

Telephone: +44 7737 223377

Business Address:
2 Chudleigh Road
Erdington
B23 6HB
United Kingdom

When contacting us regarding an existing order, please include your order number and the email address used to place the order so that we can assist you efficiently. We aim to respond to customer enquiries as soon as reasonably possible during normal business days.

Product Enquiries

For questions about snowboard sizes or profiles, boots or binding compatibility, helmet or goggle specifications, or snow apparel sizing and care, please include the product name or URL and the details of your enquiry.

Order-Related Enquiries

For questions regarding an existing order, please provide your order number, the email address used during checkout, and a brief description of your enquiry.

Returns and Refunds

For return, refund, damaged-item, or incorrect-product enquiries, email hallo@yardsteads.com. Include your order number and relevant photographs or information where appropriate. Please request return instructions before mailing merchandise.

Shipping and Delivery

For questions regarding shipping, tracking, delivery delays, lost parcels, or delivery information, email hallo@yardsteads.com. Shipping-related matters are handled in accordance with our Shipping Policy.